PRIVACY & TERMS
INTRODUCTION
Kingdom Remodeling LLC and its affiliates (hereinafter, “Kingdom Remodeling LLC” or “we,” “us,” or “our”) created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information. This policy covers how Kingdom Remodeling LLC and its subsidiaries manage information that may be used to identify you directly or indirectly (“Personal Information”) that you submit, or that we collect and receive on our website, together with any other websites and related mobile applications owned, operated or controlled by us (referred to herein individually and collectively as the “website”) and related to your use of our web services and mobile applications (hereinafter collectively, “Services”). We provide the website and our Services to you subject to the following conditions (this “Privacy Policy”), which are subject to, and incorporated by reference into, our Terms and Conditions.
For this Privacy Policy, Kingdom Remodeling LLC is a controller (i.e., responsible party) for the practices described in this Privacy Policy. Additionally, this Privacy Policy does not apply to the extent we process Personal Information as a processor or service provider (as applicable) on behalf of our business customers. For more information about the privacy practices of Kingdom Remodeling LLC business customers or a customer affiliate, please contact the respective business customer directly. We are not responsible for our business customers’ privacy or data security practices, which may differ from those set forth in this Privacy Policy.
BY VISITING THE WEBSITE OR USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, AND OTHER PROCESSING OF YOUR INFORMATION UNDER THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO ALL OF THE TERMS, CONDITIONS, AND PRACTICES SET FORTH HEREIN, DO NOT ACCESS THE WEBSITE OR ANY OF OUR SERVICES.
INFORMATION COLLECTION AND USAGE
The types of nonpublic Personal Information we may collect depends on which of our Services you use. We may collect the following types of Personal Information:
We receive information directly from you on applications, forms, and in other communications with us, including, but not limited to, identification information such as name, street address, e-mail address(es), telephone, and facsimile number(s).
We collect information about you or collect it from third-party sources regarding your transactions with us, our affiliates, and others.
Information obtained when verifying your registration when using our Services, including but not limited to username, password, and secret questions and secret answers for resetting passwords.
We collect information automatically from your browser or mobile device, including, but not limited to, your Internet Protocol address, type of mobile device, mobile operating system, browser type, geographic location, pages you visit and the information you request, and the date and time of your access.
Kingdom Remodeling LLC uses the above-listed Personal Information only as permitted by law, including for the following purposes:
To complete transactions and provide the Services you authorized. For general business purposes, including but not limited to, to diagnose problems with the website or application, to send you information about your account, to provide you access to your account, to notify you of new products or applications being released, to verify your identity, to determine and confirm your transaction limits, to perform collections, to troubleshoot problems, to analyze our products and services, to enforce our Terms and Conditions for our Services, to protect our rights and property, and to customize, measure, and improve our Services. For other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our Services, and enhancing, customizing, and improving our features, products, and Services. To comply with and enforce applicable legal requirements, agreements, and policies, or to prevent, detect, identify, investigate, respond, and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activity. To develop and improve our marketing activities, including identifying new customer opportunities and sending marketing communications. To perform other activities consistent with this Privacy Notice.
If you no longer use our Services, we may continue to store and protect your Personal Information pursuant to this Privacy Policy and as required by law, including but not limited to the following purposes: risk management, regulatory compliance, and audits.
INFORMATION SHARING AND DISCLOSURE
We may disclose, or in the past 12 months have disclosed, the Personal Information identified above in the following limited circumstances for business purposes:
Affiliated Companies. We may disclose Personal Information to companies that are affiliated with us (for example, companies that control, are controlled by, or are under common control with us). We may also disclose Personal Information collected between websites that we or our affiliates control.
Organizations that Provide Services. We may disclose your Personal Information with companies that perform our services, such as credit, product development, and data processing vendors. The information shared with these companies typically includes Personal Information to process transactions on your behalf, conduct our operations, follow your instructions as you authorize, or protect the security of our records. We may also disclose your personal information to third parties, as described below in the Cookies Section.
Potential Buyers. If we go through a business transition, such as a merger, another company acquires us or our affiliates, or we sell a portion of our assets, your Personal Information will, in most instances, be part of the assets transferred. Any successor entity shall be bound by terms and conditions similar to this Privacy Notice.
Other Parties. We may disclose your Personal Information to other parties to comply with a legal obligation, protect the legal rights of (or otherwise participate in a legal process pertaining to) our company, our employees, our agents, our clients, and our affiliates, protect the safety and security of our visitors, or protect against fraud, or otherwise with your consent or as allowed by applicable law.
Generally, we do not sell, rent, lease, or disclose your Personal Information to third parties except if you consent to such disclosure or as described in this Privacy Policy. We reserve the right to disclose any Personal Information about you or your use of this website without your prior permission if we have a good faith belief that such action is necessary to: (i) protect and defend our rights, property or safety or that or those of our affiliates, other users of this website, or the public; (ii) enforce the Terms and Conditions or other terms for this website; or (iii) respond to claims that any content violates any law or the rights of third parties.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We have reasonable and appropriate technical and organizational measures in place to protect against the loss, misuse, and alteration of your Personal Information under our control. We have taken reasonable steps to confirm that your Personal Information is retained in secured facilities and that reasonable measures have been implemented to protect it from unauthorized access. Our measures are designed to provide security appropriate to the risk of processing your Personal Information. However, no security system is impenetrable. We cannot guarantee the security of our website or databases, nor can we guarantee that Personal Information you supply will not be intercepted while being transmitted to us over the Internet. We ask that you keep any usernames and passwords you use to access our Services strictly confidential.
COOKIES AND OTHER TRACKING TECHNOLOGIES
Every time you come to the website, our web server automatically collects information, including, in some instances, Personal Information, through cookies, web beacons, and other similar tracking technologies (collectively “cookies”). Cookies are small text files placed on your computer or mobile device when you visit a website. Cookies help the website remember information about your visit, making it easier to revisit the website and make the website more useful to you. Some cookies are deleted once you close your browser (session cookies), while other cookies are retained even after you close your browser so that you can be recognized when you return to a website (persistent cookies). More information about cookies and how they work is available at www.allaboutcookies.org.
Cookies on our website are generally divided into the following categories:
Essential Cookies
Our website needs cookies to function and enable you to move around and use the website and its features. Without these essential cookies, the website will not perform as smoothly for you as we would like, and we may not be able to provide the website or certain services or features you request. Examples of where these cookies are used include determining when you are signed in, when your account has been inactive, and for other troubleshooting and security purposes.
Analytics Cookies
Analytics cookies provide information regarding how visitors navigate and interact with our website. Such cookies allow us to understand, for example, more about how many visitors we have to our website, how many times they visit us, and how many times a user views pages within our Site. Among other Analytics cookies, we use Google Analytics cookies for these purposes. For more information about Google Analytics, please refer to “How Google Uses Information From Sites or Apps that Use Our Services,” which can be found at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time.
We may use the information collected through cookies and related tracking technologies to make our website easier to use and generally improve its performance, as well as to gather metrics about how you interact with it.
To provide personalized content, we may store user preferences, your default language, device and browser information, and your profile information, which includes the level of your website usage and which websites you visit, so we can identify you across devices and personalize the content you see.
Most web browsers automatically accept cookies, but you can change your browser settings to prevent this. If you disable cookies, your ability to use some website features may be limited. You can manage certain cookies using your built-in mobile device settings and controls for mobile devices. Any choices concerning cookies are browser and/or device-specific. If you clear your cookies from your browser on any device, your choices must be reset. You should check how to do this on your device(s) and operating systems.
LINKED THIRD PARTY WEBSITES
We may provide links to other third-party websites through the Services solely for your convenience. However, such linking does not mean, and should not be interpreted to mean, that LEAD BY EXAMPLE marketing LLC endorses, is affiliated with, or makes any representations concerning such third-party websites. LEAD BY EXAMPLE marketing LLC neither reviews, controls, nor is responsible for these third-party sites or any content therein. By using such links, you will leave the Services. If you decide to access any third-party websites linked to the Services, you do so at your own risk. Kingdom Remodeling LLC shall not be liable for any consequences arising from using any third-party websites to which the Services link.
WEB BROWSER DO NOT TRACK SIGNALS
Our website is not configured to respond to a browser’s “do not track” signals.
DATA RETENTION
How long we retain your personal information depends on the context in which it was collected and the purposes for which it was collected. We generally retain Personal Information for as long as necessary to achieve the purposes for which it was collected or processed unless a different retention period is required by applicable law.
When we no longer have an ongoing business need to process your Personal Information, we will either delete or anonymize it. If this is not possible (for example, because your Personal Information has been stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Depending on where you live and the types of Personal Information at issue, you may have certain rights concerning your Personal Information. Please note that many of these rights are subject to exceptions and limitations.
Right of access: You have the right to know whether your Personal Information is being processed, and, where that is the case, to request access to, including a copy of, the Personal Information undergoing processing.
Right to correction: You can request that we correct or supplement any inaccurate or incomplete Personal Information we process about you.
Right to deletion: You have the right to request that we delete your Personal Information or, as applicable, anonymize it.
Right to data portability: You have the right to request that we provide the Personal Information you provided to us in a structured, commonly used, and machine-readable format and to transmit such Personal Information to another entity.
Right to prohibit the sale or sharing (as the term is defined under applicable law) of Personal Information: At this time, we do not sell or share your Personal Information.
Right to limit the processing of your sensitive Personal Information: We do not currently use or disclose sensitive Personal Information for purposes other than those which cannot be limited under applicable law.
If you choose to assert any of these rights under applicable laws, we will respond within the prescribed period. Many of the above rights are subject to exceptions and limitations. If we cannot provide the requested information or make the change you requested, you will be provided with the reasons for such decisions. Under local law, you may be entitled to complain to your local data protection authority, such as your state Attorney General’s Office.
Your rights and our responses will vary based on your state of residency. Please note that you may be located in a jurisdiction where we are not obligated, or are unable, to fulfill a request. In such a case, your request may not be fulfilled.
We do not discriminate against individuals who exercise any of the rights described in this Privacy Policy. However, we may require using your personal information to provide access to the services. Therefore, when you exercise your deletion right, you may lose access to certain aspects of the Services that require your Personal Information.
Verification Process
Only you or a person you authorize to act on your behalf may make a verifiable consumer request related to your Personal Information. Suppose you designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. In that case, we will require verification that you provided the authorized agent permission to request on your behalf. You must provide us with a copy of the signed authorization you gave the authorized agent to submit the request on your behalf and verify your identity directly with us.
CHILDREN
Our Services are not directed toward children under the age of thirteen, and we do not knowingly collect any Personal Information from children under thirteen. If a child provided this website with Personal Information, we ask that a parent or guardian send us a written request to the address listed below, and we will promptly delete the child’s Personal Information from our records.
PRIVACY POLICY CHANGES
Kingdom Remodeling LLC is continuously improving our Services. As our Services evolve, we may update or amend this Privacy Policy. If we modify this Policy, we will post the revised Policy online. The revised Policy will be effective immediately at the time of posting unless a later effective date is expressly stated therein. We will also revise the “Last updated” date stated below.
Should any modification materially change how we use your Personal Information, we will provide notice online before the effective date of the change.
It is your responsibility to review this Privacy Policy periodically. Any changes to this Privacy Policy bind users who use our Services after such changes have been first posted. If you do not agree to the new posted Privacy Policy, your only remedy is discontinuing the website’s use.
Privacy Policy for SMS Communications
Introduction
Kingdom Remodeling LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information about our SMS communications.
Information We Collect
When you opt in to receive SMS messages from us, we may collect the following information:
- Personal Information: Your name, mobile phone number, and any other information you provide.
- Message Data: Content of SMS messages sent and received, timestamps, and related metadata.
How We Use Your Information
We use the collected information to:
- Send you updates, promotions, and other communications related to our services.
- Respond to your inquiries and provide customer support.
- Improve our services and develop new offerings.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: Trusted third parties who assist us in operating our SMS services, provided they agree to keep this information confidential.
- Legal Compliance: When law requires protecting our or others’ rights, property, or safety.
Data Security
We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Choices
You may opt out of receiving SMS messages from us at any time by replying “STOP” to any message you receive. Upon receiving your opt-out request, we will send a confirmation message and cease further SMS communications.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you about significant changes by placing a prominent notice on our website.
Terms of Use for SMS Communications
Acceptance of Terms
You agree to these Terms of Use by opting into our SMS communications. If you disagree, please do not use our SMS services.
Program Description
Upon opting in, you will receive SMS messages from us related to roofing services.
User Opt-In
By providing your mobile number, you consent to receive SMS messages from us. However, consent is not a condition of purchase.
Charges and Carriers
Message and data rates may apply. Please consult your mobile carrier for details. Carriers are not liable for delayed or undelivered messages.
User Opt-Out and Support
To opt out of our SMS program, reply “STOP” to any message. For assistance, reply “HELP” or contact info@kingdomremodelingllc.com.
Privacy and Data Use
Our Privacy Policy also governs your use of our SMS services.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Continued use of our SMS services constitutes acceptance of the revised terms.
PRIVACY POLICY CHANGES
Kingdom Remodeling LLC is continuously improving our Services. As our Services evolve, we may update or amend this Privacy Policy. If we modify this Policy, we will post the revised Policy online. The revised Policy will be effective immediately at the time of posting unless a later effective date is expressly stated therein. We will also revise the “Last updated” date stated below. Should any modification materially change how we use your Personal Information, we will provide notice online before the effective date of the change.
It is your responsibility to review this Privacy Policy periodically. Any changes to this Privacy Policy bind users who use our Services after such changes have been first posted. If you do not agree to the new posted Privacy Policy, your only remedy is discontinuing the website’s use.
CONTACT INFORMATION
If you have any questions regarding this privacy policy, you may contact us via the information provided below: